24 Host DDBHH & Interpreter Meet-and-Greet
Issue: Concerns have been raised about divisiveness in the interpreting and DDBHH communities. Interpreters and DDBHH community members do not have many opportunities to come together with a focus on getting to know each other to be better prepared to work together in different settings.
Proposed Solution: Interpreter referral companies, either individually or collaboratively, host more “meet-and-greets” to introduce DDBHH consumers to Deaf and hearing interpreters. With informed choice from having direct conversations with Deaf and hearing interpreters, consumers can determine who they are interested to work with or not. Consumers could also share feedback with the interpreter referral companies for individual interpreters on what skill sets they could work on to improve for future work. This solution is related to #22 focused on DeafBlind individuals. Recommend hosting this general session where DeafBlind individuals are welcome, as well as the focused session only for DeafBlind individuals.
Expected outcome: Consumers having more informed choice. Interpreters may experience increased requests. Interpreters may receive feedback or areas of desired improvement.
Who is impacted: Consumers, interpreters
Timeline: 6 months
Summary of Support Image Description
The stacked bar charts show how respondents rated their level of support and the total number of responses. The percentage for the five support levels is shown from left to right: Strongly Oppose (Dark Red), Oppose (Light Red), Neutral (Yellow), Support (Light Blue), and Strongly Support (Dark Blue).
Respondents may identify with multiple subgroups. The overall level of support is:
Overall
Strongly Oppose: 0%
Oppose: 3%
Neutral: 22%
Support: 43%
Strongly Support: 33%
Click to see the detailed image description for each subgroup.
Interpreter
Strongly Oppose: 0%
Oppose: 3%
Neutral: 21%
Support: 43%
Strongly Support: 34%
Interpreter Referral
Strongly Oppose: 0%
Oppose: 8%
Neutral: 15%
Support: 38%
Strongly Support: 38%
DDBHH Consumer
Strongly Oppose: 0%
Oppose: 3%
Neutral: 16%
Support: 49%
Strongly Support: 32%
Purchasing Agent
Strongly Oppose: 0%
Oppose: 6%
Neutral: 18%
Support: 47%
Strongly Support: 28%
System Stakeholder
Strongly Oppose: 0%
Oppose: 7%
Neutral: 20%
Support: 45%
Strongly Support: 27%
Overview of Respondents Opting for In-Depth Solution Analysis
After indicating their support level, 4% of the 129 respondents opted in to further assess whether the solution would worsen or improve on five metrics. Of the opt-in reviewers (6 respondents), 100% supported the solution, 0% were neutral on the solution, and 0% opposed the solution.
The remaining 123 respondents did not opt in to further assess the solution. Of these people, 73% support the solution, 22% were neutral on the solution, and 3% opposed the solution.
Reviewer Evaluation of Solution Effectiveness
Solution Effectiveness Image Description
The stacked bar charts show how respondents assessed the effectiveness of this solution based on five metrics. For each metric, the percentage of respondents is shown from left to right: Worsens (Red), Improves (Blue), No Impact (Gray).
DDBHH Quality of Life
Makes It Worse 0%
Makes It Better 100%
No Impact 0%
Interpreter Satisfaction
Makes It Worse 0%
Makes It Better 100%
No Impact 0%
Consumer Choice
Makes It Worse 0%
Makes It Better 87%
No Impact 12%
Interpreting Availability
Makes It Worse 0%
Makes It Better 100%
No Impact 0%
Interpreting Quality
Makes It Worse 0%
Makes It Better 100%
No Impact 0%
Reviewer Feedback and Insights
Interpreter
Comments from Interpreters suggest that meet-and-greets should focus on community building, preferably in a fun and engaging way, with feedback opportunities provided separately. Suggestions include making the event similar to Camp ASL but with a more informal and enjoyable approach to help attendees feel comfortable. One comment highlights the importance of structured meet-and-greets for networking and offering feedback in a positive environment.
Deaf, DeafBlind, Hard of Hearing
Comments from DDBHH Consumers emphasize the value of creating safe, facilitated spaces for community members to share experiences. One comment expresses concern in ensuring that feedback does not feel burdensome to the participants. One comment suggests hosting events led by Deaf interpreters to ensure trust and cultural understanding.
System Stakeholder
Comments from System stakeholders suggest that feedback provided by DDBHH individuals should be treated with respect and valued as an essential contribution to the event. One comment notes the need for ensuring that participants are fairly compensated for their input and not treated merely as tokens for their cultural and sign language knowledge.
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